Life, Death and Good Topics Ideas for Essay Project

Life, Death and Good Topics Ideas for Essay Project The Rise of Good Topics Ideas for Essay Project Therefore, if you learn how to think, through writing, then you'll develop a well-organized, efficient mind and one which is well-founded and certain. When you're picking your topic, remember that it's much simpler to write about something which you currently have interest ineven in case you don't know a good deal about it. So whenever you're writing an essay, you're harnessing the complete might of culture to your life. If you are a newcomer to writing informative essays or simply struggle when it has to do with thinking of informative essay topics, then there's an excellent chance you might be looking for some help. Writing a proposal essay isn't exactly among the toughest things which you will ever get to do, and it is for precisely the same reason that you must think about learning not just how to write one, but also how to be certain the one which you decide to write about is among the best that you could ever get to supply your tutors. Finding the proper question has become the most important step in the writing procedure, and a bad decision can be disastrous. You may find that a number of the topics can be adapted to suit almost any sort of writing assignment. Locating a solid topic is just one of the main steps when writing any kind of paper. As a way to write a distinctive paper, you will need a distinctive topic. Much like any research paper essay, the main issue is to construct your topic and paper with the robust evidence. On the flip side, a troublesome topic will set you in an extremely tight spot. Once you receive an idea, the practice of writing will be much simpler. It is crucial to mention that the idea doesn't need to be a good one. Photo projects supply a good way to try out something new and will be able to help you escape from a rut. A personal project is something that you choose to do for yourself in your spare time. In spiration to make your own advertising or media argumentative essay topics isn't challenging to discover. Also, you'll find college essay ideas on our website! Thanks to the correct option of presentation style and a thorough understanding of the goals you wish to attain in your essay, there are plenty of categories essay themes may be broken into. Ultimately, if you are supposed to write and essay but have very little knowledge or interest in the topic, don't forget that there are lots of custom essay writers which will gladly do the task for you. The Good Topics Ideas for Essay Project Chronicles An important part of creative and fun statistics projects is that a student provides a succinct outline of the report at the start of the paper. Using good informational essay topics can have an impact on how good a grade you get. You should develop a notion and offer some evidence. Your project needs to be thought-provoking and have credible facts to spell out the objective of you r statistics research. You don't need to find super technical with legal argumentative essays, but be certain to do your homework on what the present laws about your favorite topic actually say. A great writer will have the ability to create any topic interesting, and one which knows and understands how to construct the essay as effectively as possible will have the ability to acquire excellent grades, regardless of what the topic is. Let's delve deeper into topics and see the reason why they are important and the way to get the ideal ones. You should simply locate a special perspective. Of course, when you opt to use topic ideas from old papers, it is necessary you take care to earn the title is unique as possible, so as not to put yourself in danger of plagiarism. Therefore, to write a great essay you've got to brainstorm all thoughts concerning your life experiences. It's recommended that you just opt for the topic that you're able to deal with, for instance, if you're n ot t sketching the personality characteristics then you ought to better not elect for it. Another place at which you can find some advertising research topics for college students is the web. Therefore, students who study industry and other associated subjects may be interested in writing on a number of the subsequent topics. In the event the topics are excessively easy, you won't have the ability to impress your teacher. These topics are supposed to help students identify some helpful sources. Detecting a topic for your study can be tough, but there are a lot of great methods to develop intriguing ideas. To assist you think of ideas, it can be helpful to look around in your community area at groups of people who might be intriguing to study. Whilst looking at old papers which other individuals have written, in order to help think of topic ideas for yourself, you may even get an idea about what research methods it is possible to use and a wide range of other info. While yo u might find a great deal of interesting suggestions and facts, you might not be in a position to cover everything adequately. When it has to do with writing an argumentative essay, the most essential matter to do is to select a topic and an argument you could really get behind. You should compose an observation essay, which is already a fairly tricky job. Therefore, here are a few basic ideas that will help you in writing of good descriptive essay. Researching and selecting an intriguing topic is the major point of writing an essay. An analytical essay topic that's engaging and effective is vital. Following are a few of the suggested sociology essay topic for those students that are unable to choose a great topic for their assignment.

Intergrated Marketing Communicattion Project Proposal Research

Essays on The Effect of Using Celebrity Endorser Toward a Luxury Brand Research Proposal The paper "The Effect of Using Celebrity Endorser Toward a Luxury Brand" is an excellent example of a research proposal on marketing.Working title:The effect of using celebrity endorser toward a luxury brand: a multi-method approach to studying the impact of endorser on the brandDefinition and background context:Celebrity is an individual having wide public following and recognition and celebrity endorser is this individual when he supports a consumer good or a luxury or a non-luxury brand through an advertisement. A brand is an entity that is sought after equally by elite and common people.Endorsements are part of strategic initiatives used by companies to promote a brand and create a niche market equity for the brand being promoted.Background and managerial problem:Celebrity endorsements have been a popular advertising option among some of the world's best-known brands of recent years. The notable few include Michael Jordan and Nike, George Foreman and The Foreman Grills, Bob Dylan and iTunes/iPod, Madonna and Versace and Jeff Gordon and Tage Heuer.The managerial problem of celebrity endorsements is the selection of the correct celebrity to promote a specific brand, and then selection of the correct campaign to run the endorsement.Rational/ justification for the project:The most important justification for doing this project is that celebrity endorsements act as a pervasive method of communication management. While time and again celebrity endorsements as a means to sell a product come under frequent ethical scrutiny, there are many areas that need to be seen in an explorative manner to posit logical discussion in this area.In the process of exploration, this study may well provide an answer on how to handle the managerial problem. The case of Tage Heuer is given in this paper to explain the point briefly.Statement of the topic, aims, and objectives:This study aims to investigate the influence the celebrity endorsers have on a luxury brand. It further intends to ascertain how a celebrity endorser exerts direct or indirect influence over the brand and its resulting growth among the consumers. The study would also see whether the attitude the consumers have towards the celebrity gets mediated through the brand. In the end, the study would also check if the celebrity endorser exerts an influence on the purchase intention of the consumer. The study will contribute and draw on the current literature in this field and discuss theories governing the influence.Three primary objectives of the study would be as below:Study impact of celebrity endorsements on brandsStudy impact of celebrity endorsements on consumer purchasing behaviorStudy comparative effectiveness of non-celebrity endorsements vs. celebrity endorsementsResearch question:What is the impact of celebrity endorser on a luxury brand and how does it alter consumer’s buying behavior.

Nursing Case Study Gastroenteritis @Myassignmenthelp.com

Question: Discuss about theNursing Case Study for Gastroenteritis. Answer: The Two Important Issues that the Patient is Facing are: The patient, Reg, is facing an issue of dehydration as he has contracted gastroenteritis. All his symptoms leading to his admission in the hospital were specific of a bout of gastroenteritis, such as, watery diarrhea, vomiting. Other symptoms such as fever, headaches, lethargy and cramps in the stomach indicated the same (Freedman et al. 2015). The continuous vomiting and watery diarrhea is the reason for his dehydration. Reg is also suffering from acute pain in the abdomen. One of the symptoms of gastroenteritis is abdominal pain, which is due to the infection in the stomach with gastroenteritis causing pathogens. The pain is caused due to the movement in the colon due to the imbalance of electrolyte in the system (Martinez and Mattu 2014). The nursing interventions that can be carried out to address the issues are: For dehydration, the patient should be made to consume fluids such as water, and in this case, should be administered with intravenous fluids in order to rehydrate the patient. Medications such as, Lonox, Motofen, Florastor, Imotil (anti-diarrheals); Aprepitant, Domperidone, Prochlorperazine, Granisetron (anti-emetics), should be administered in case of chronic conditions (Ruszczy?ski, Urba?ska and Szajewska, 2014). For the abdominal pain, the patient should be administered with acetaminophen-based medications, such as Tylenol, to relieve the patient from abdominal pain (Gilron et al. 2015). The necessity of using the particular nursing intervention in order to address the issue: The patient needs to be dehydrated in order to prevent symptoms such as toxin accumulation in the body, the imbalance caused due to loss of salt and sugar, which can severely affect the normal functioning of the body. Immediate rehydration is necessary for the patient as it might lead to fainting, muscle cramps, headaches, and difficulty in urination. All these symptoms were already present in the patient and hence, this intervention was necessary (Sugata et al. 2014). It is necessary for the drug to be administered as Reg is suffering from abdominal pain. Acetaminophen relives the patient from pain (Liu et al. 2015). References: Freedman, S.B., Vandermeer, B., Milne, A., Hartling, L. and Pediatric Emergency Research Canada Gastroenteritis Study Group, 2015. Diagnosing clinically significant dehydration in children with acute gastroenteritis using noninvasive methods: a meta-analysis.The Journal of pediatrics,166(4), pp.908-916. Gilron, I., Tu, D., Dumerton-Shore, D., Duggan, S., Rooney, R., McGrath, M. and Orr, E., 2015. The effect of triple vs. double nonopioid therapy on postoperative pain and functional outcome after abdominal hysterectomy: A randomised double-blind control trial.European Journal of Anaesthesiology (EJA),32(4), pp.269-276. Liu, W., de Virgilio, C., Grigorian, A. and Arnell, T.D., 2015. Right Lower Quadrant Abdominal Pain. InSurgery(pp. 213-224). Springer New York. Martinez, J.P. and Mattu, A., 2014. Abdominal pain in the elderly.Geriatric Emergency Medicine, p.94. Ruszczy?ski, M., Urba?ska, M. and Szajewska, H., 2014. Gelatin tannate for treating acute gastroenteritis: a systematic review.Annals of Gastroenterology,27(2), p.121. Sugata, K., Wakuda, M., Taniguchi, K., Asano, Y. and Yoshikawa, T., 2014. Fatal Case of Norovirus Gastroenteritis due to Severe Dehydration.Journal of the Pediatric Infectious Diseases Society, p.pit087.

Transcendentalism and Romanticism free essay sample

Throughout time there have been many literary movements, many of which become forgotten over time. However they should not be forgotten because they have shaped American literature into what it is today. Two of the more important literary movements of the late 18th century to the early 19th century are transcendentalism and romanticism. Transcendentalism was a literary movement in the first half of the 19th century. Transcendentalists were influenced by romanticism, especially such aspects of self examination, the celebration of individualism, and the exploring the beauties of nature and of humankind. According to them, fulfilling the search for knowledge came when one gained an awareness of beauty and truth, and communicated with nature to find union with the ? Over-Soul? , a term used by Emerson in place of God. When this occurred, one was cleansed of materialistic goals, and was left with a sense of self-reliance and purity. Leaders of this movement include Ralph Waldo Emerson, Margaret Fuller, Theodore Parker, Bronson Alcott, William Ellery Channing, and Henry David Thoreau. We will write a custom essay sample on Transcendentalism and Romanticism or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page These people were all transcendentalists. Transcendentalists can be seen as a generation of well educated people who lived in the decades before the American Civil War. (Lewis, ? What is Transcendentalism ) Transcendentalists deliberately went about creating literature, essays, novels, philosophy, poetry, and other writing that was clearly different from anything from England, France, Germany, or any other European Nation. The concept of transcendentalism is clearly expressed in the essay Nature, by Ralph Waldo Emerson. His essay Nature tells of how one can gain insight and spiritual cleansing simply from experiencing nature. Emerson tells of how in the woods is perpetual youth and in the woods we return to reason and faith. These lines show the whole concept of transcendentalism. In the following lines, Emerson remarks: Standing on the bare ground- my head bathed by the blithe air and uplifted into infinite space- all mean egotism vanishes. I become a transparent eyeball: I am nothing; I see all; the currents of the Universal Being circulate through me; I am part or parcel of God. (Emerson, ? Nature? ) These lines display the transcendentalist elief that purity and knowledge can be obtained from a union with and understanding of nature. Emerson also relates the concept of transcendentalism to human life in his essay, Self-Reliance. In this essay, Emerson talks about another part of transcendentalism, the issue of self-reliance. He sees mankind as somewhat of a coward and that people never express their true selves. Emerson claims that humans are afraid to fail and no matter what success may come to them, they will never be happy, they always want more. He expresses transcendentalist ideals by saying that a true person would be a non-conformist. Emerson puts this belief into words in the following lines: There is a time in every man? s education when he arrives at the conviction that envy is ignorance; that imitation is suicide; that he must take himself for better, for worse, as his portion, no kernel of nourishing corn can come to him but through his toil. These words pretty much sum up the idea of transcendentalism, that one must celebrate the individual in order to find himself one with the universe. Another significant contribution to the idea of transcendentalism was by the author Henry David Thoreau. Thoreau lived in the same home as Emerson. His most honored and enjoyed work was the story, Walden. In Walden, Thoreau explains why he chose the woods: I went to the woods because I wished to live deliberately, to front only the essential facts of life, and see if I could not learn what it had to teach, and not, when I came to die, discover that I had not lived. I did not wish to live what was not life, living is so dear; nor did I wish to practice resignation, unless it was quite necessary. Thoreau chose to live in seclusion because he believed solitude was the best companion in order to know one? s true self. In the essay, he felt that mankind was too caught up in material possessions. Thoreau gave transcendentalism three key ideas, individualism, knowledge of nature, and the disposal of material belongings. Transcendentalism was one of the most important movements of the 19th century. This movement allowed for one to understand the importance of learning more about oneself. If a person could connect their individual soul ith the universe, they could fulfill their potential in life. Romanticism is an artistic and intellectual movement that originated in the late 18th century and stressed strong emotion, imagination, freedom from classical correctness in art forms, and rebellion against social conventions. Romanticism also is an attitude or intellectual orientation that characterized many works of literature, painting, music, architecture, criticism, and historiography in Western civilization over a period from the late 18th to the mid 19th century. Romanticism can be seen as a rejection of the precepts of order, calm, harmony, balance, idealization, and late 18th century Neoclassicism. (WebMuseum: Romanticism) It was also to some extent a reaction against the Enlightenment and against 18th century rationalism and physical materialism. Romanticism emphasized the individual, the subjective, the irrational, the imaginative, the personal, the spontaneous, the emotional, the visionary, and the transcendental. Among the characteristic attitudes of Romanticism were the following: a deepened appreciation of the beauties of nature; a general exaltation of emotion over reason and of the senses over intellect; a turning in upon the self and a heightened examination of human personality and its moods and mental potentialities; a preoccupation with the genius, the hero, and the exceptional figure in general, and a focus on his passions and inner struggles; a new view of the artist as a supremely individual creator, whose creative spirit is more important than strict adherence to formal rules and traditional procedures; an emphasis upon imagination as a gateway to transcendent experience and spiritual truth; an obsessive interest in folk culture, national and ethnic cultural origins, and the medieval era; and a predilection for the exotic, the remote, the mysterious, the weird, the occult, the monstrous, the diseased, and even the satanic. (WebMuseum: Romanticism) Some of the authors of this movement include Jean Jacques Rousseau, Johann Wolfgang von Goethe, Johann Gottfried von Herder, and Justus Moser. Rousseau established the idea of the individual and championed the freedom of the human spirit. One of his most famous quotes were ? I felt before I thought?. Goethe, Herder, and Moser worked together on a group of essays entitled Von deutscher Art und Kunst. In this work the authors celebrated the romantic spirit as manifested in German Folk songs, Gothic architecture, and the plays of William Shakespeare. Goethe wanted to imitate Shakespeare? free style in hit Gotz von Berlichingen, a historical drama about a 16th century robber night. This play justified revolt against political authority. One of the great influential documents of romanticism was Goethe? s Sorrows of Young Werther. This work praises sentiment, even to the extent of justifying committing suicide as a result of love. These were just some of the many works that characterized the ideals of Romanticism. Without the transcendental and romanticism movements American literature would not be what it is today. These movements have shaped the way today? s authors approach writing. Also these movements have allowed for one to expand his or her mind to new ideas and new ways of approaching life.

A Guide to Colloquial Contractions

A Guide to Colloquial Contractions A Guide to Colloquial Contractions A Guide to Colloquial Contractions By Mark Nichol Let’s talk about the dos and don’ts of contractions, ’k? (But first, this note: This punctuation mark is the same as the one used for apostrophes. However, if you use smart, or curly, quotes, your word processing program will probably incorrectly render an apostrophe not preceded by a letter as in the last word in the opening sentence as an open single quotation mark, so you have to outwit the witless program by copying and pasting a closed single quotation mark or an apostrophe, or typing a character followed by the proper mark, then deleting the first character.) In a given piece of prose, the presence or absence (or relative prevalence) of contractions, or words in which one or more letters is elided or replaced often but not always with one or more apostrophes as markers is one of the primary determiners of formal or informal writing. Some publications go so far as to prohibit ubiquitous contractions such as can’t, won’t, and related terms, as well as he’s and she’s, considering them inappropriate in authoritative composition. Meanwhile, some contractions are widely thought of as unseemly except when transcribing dialect or preserving archaic forms in the proper context. Here are some classes of contractions: Informal Contractions Gonna, wanna, and the like are considered appropriate in formal writing only when faithfully capturing colloquial speech. The same goes for such elisions as ’em (for them) and ’cept (for except). Other nonstandard forms communicating nonstandard dialect, acceptable only in narrative or dialogue in informal contexts, include ’fraid, ’nother, s’pose, and t’other. Archaicisms Venerable contractions such as ’twas are mostly seen in historical contexts, though they might be employed for humorous effect, such as to produce a faux-archaic sense. ’Tis time to get o’er it, e’en so. Others, seen usually in poetry, include ’gainst, heav’n, and wither’d and many other words in which the -ed ending is so elided to conform to poetic meter or prose rhythm. Similar constructions, like ha’e (have), i’ (in), th’ (the), and wi’ (with), are seen in the poetry of Robert Burns or other reflections of dialect. Traditional Contractions A few words with contractions are incorrect any other way, and their elided forms must be honored even in the most formal contexts. These grandfathered elders include the o’ compounds cat-o’-nine-tails, jack-o’-lantern, o’clock, and will-o’-the-wisp. Ne’er-do-well is another phrase given a pass. However, Halloween, formerly spelled Hallowe’en (from â€Å"Hallow evening,† referring to All Hallow’s Eve), has lost its contraction marker, and the maritime slang fo’c’s’le (pronounced FOKE-sul) is often spelled out in full (forecastle), though the latter use in most nautical dialogue would be clumsy and stiff. By the same token, boatswain is, outside technical contexts, spelled bosun or even bos’n. Cap’n, however, is an informal contraction of captain that, unlike bosun, is not generally seen outside dialogue. Contractions with More Than One Apostrophe He’d’ve and its feminine and plural equivalents, and wouldn’t’ve and similar words, are technically correct but inappropriate for formal writing. But in informal contexts, bring ’em on. â€Å"Rock ’n’ roll† requires an apostrophe on each side of the letter n, to mark the preceding and following letters in and. Better yet, though, follow the spelling in most dictionary entries for the term and spell out and, just as in â€Å"rhythm and blues.† Clipped Forms Full words such as copter or phone, formed by omitting one or more syllables from the beginning or end of a word (or, rarely, from both, as with flu being derived from influenza), do not feature an apostrophe, but some writers included the markers when the clipped forms first appeared in print, so this form is acceptable in limited usage, such as in a historical novel. Miscellanous Usage Abbreviations of years, such as in the phrases â€Å"spirit of ’76† and â€Å"class of ’84,† require apostrophes. ’Til is acceptable in informal writing, but till is preferable, and until is more appropriate in formal contexts. Two contractions rarely seen outside column headings in charts or in newspaper headlines, where, because of space limitations, they are usually compressed, are ass’n (association) and ass’t (assistant). Although terms like Mr., Jr., and Ltd. elide letters (and, outside American English, the periods are omitted), they are technically abbreviations, not contractions, because apostrophes are not used. Notes about the First Paragraph Let’s is the only contraction I can think of that is bereft of a viable full form; nobody writes â€Å"Let us† as the beginning of an invitation unless they intend to affect a stiff formality. Also, the treatment of â€Å"dos and don’ts† is correct; don’ts includes an apostrophe only because don’t does. (Dos and don’ts are plural forms, not possessive ones.) Finally, ’k (or ’K) as a perky contraction of OK belongs only in social media contexts or as a snide parody of such usage. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Style category, check our popular posts, or choose a related post below:50 Idioms About TalkingCapitalization Rules for the Names of GamesHow to Punctuate Introductory Phrases

Useful Hacks for Improving Your Life

Useful Hacks for Improving Your Life How to Stay Alert and Energetic for The Rest of Your Life? To have a constant supply of energy and feel a rush of power is not nonsense, and not a miracle, but a real or even normal state for a person. Anyone can achieve anything if they manage to overcome laziness and push away the potential obstacles to its productivity. By the way, productivity directly depends on the energy reserve of a person. And productivity, as we know, is almost the most important for each of us, and thanks to it we learn, work, achieve goals and conquer peaks. The problem is that each new day we notice is an increase in inactivity and indifference among people. Well, if the growing egoism in people because of the development of technology can still be forgiven, then indifference to one's own health is already frightening and even pissing. People are stuck in the comfort zone and are ready to sit in one position for the rest of their days. And how can those people believe that a constant surge of wakefulness exists? In this article, we try to inform that you constantly saving and accumulating energy is possible when following several simple rules. If you want to boost your energy level, then the provided information is for you. I Want to Become More Energetic: What Have I Do? The first and most important question that you must ask yourself: what am I doing all day? Perhaps, at first it will be difficult for you to get an answer, but in the course of self-examination you will understand that very often your time is simply wasted on unnecessary things, and by itself, the energy is also exhausted. So, you can determine what kind of person you are. There is one very interesting typology, according to which there are a jelly-filled human and a human hacker. Let’s review them both and maybe you'll learn if you belong to any of these categories. 1. A jelly-fish human is someone who usually refuses any physical activity, though understands its value and benefit. Jelly-fish humans have little energy, are afraid of changes, unpredictable situations, and risks. This results in disorders, illnesses such as a heart disease, obesity, dementia, or depression. 2. A hacker is a person who is constantly improving his or her life by taking challenges, searching adventures and gaining vital experience. Hackers have a sufficient amount of energy and generally a better health condition. Analyze your lifestyle, the level of physical and mental activity, potential sources of stress, and determine which category you belong to. Be honest with yourself, because your health and life depend on it. Valuable Tips for Boosting Energy 1. Exercise. The most helpful tip here is to exercise every day. Despite boosting energy and improving metabolism, this will help raise your mood and increase productivity for the whole day ahead. If you practice exercising at least 30 minutes a day, you will soon become a healthier person. 2. Run. Running is one of the most beneficial physical activities. It helps with blood circulating, losing weight, and recovery of nerve cells. 3. Sleep a lot. Sleep is a condition in which the brain actively works, helping the body to restore strength and energy spent for the day. So, in order to be active and stay awake for long - sleep at least 7-8 hours a day. 4. Improve your posture. Watch your posture and constantly improve it to avoid problems with the spine and nervous system. Believe me, good posture is the way to perfect health. 5. Drink more water. Water is necessary for every living organism to support its vital functions. Drinking enough water means giving your body a clear energy to perform any tasks. 6. Stand while working. A sedentary lifestyle, as well as a sedentary posture at work, negatively affects your physical and mental health. Therefore, try to stand while you work or so some exercises. 7. Stop worrying. Each of us has lots of problems that make us worry or panic. If you continue worrying about anything, you will lose energy faster and want to sleep. Practice meditation and a positive thinking. 8. Use smart drugs and vitamins. The last ways to boost energy are the so-called â€Å"smart drugs† and vitamins. Such supplements like Aniracetam and Piracetam help enhance memory, working performance and activity, and vitamin B-12 are great for getting an immediate energy boost and improve cognitive functions.

Examine an interaction or event from your clinical placement, which Essay - 1

Examine an interaction or event from your clinical placement, which has required you to demonstrate professional conduct (NMC 2008) - Essay Example The author employed a variation of the Thornwaite-type technique, as well as correlated AET and Deficit supported by tree species distribution. The data used is primary because it was collected and analyzed by the authors, and not mined from some other sources. Temporal analysis is used on a moderate scale, and the analytical method used is plots (Lutz, Wagtendonk, & Franklin, 2010). The author uses plots to analyze the data and to represent the data sets. The author plots the data sets as graphs depicting the correlation between multiple sets of data. The authors computed species climatic envelopes in wide ranges of climatic gradients. They also distinguished tree species using Deficit and AET. For all species, modeled Deficits grew by an average of 5% from past and present, while forecasted growth in Deficit from present and future were found to be 23% in all plots (Lutz, Wagtendonk & Franklin, 2010). The authors have answered the hypothesis by providing sound analyses and evidence to meet the aims (Lutz, Wagtendonk & Franklin, 2010). The authors also discuss further studies in the areas of topographic scale distributions of aquatic balance, potential impacts of climate change situations, the scale of vegetation change, sensitivity of plant and animal species, and the downscaling problem (Lutz, Wagtendonk & Franklin, 2010). What I find most interesting is the analyses conducted on AET and

Social services bureau and the youth commission to the White House- Essay

Social services bureau and the youth commission to the White House- Juvenile Justice - Essay Example This article will analyze the various strategies proposed by drug control experts at the opening of the hearing. The panel experts suggested that money be used in hiring new law enforcement agents who will patrol the country’s boarders targeting large drug dealers and making drug raids here and abroad. This policy will demand new tough measures like mandatory waiver of drug dealers to the adult court system, strict punishment for drug possession and sale as well as imposing death penalty on for drug related gang killings. The police executives need to know that they can make more arrests than prosecutors can prosecute. However, arresting remains the most effective way of keeping drug traffickers afraid of the police arrests (Taylor, 40). More money should be channeled to the police departments and particularly to the anti-narcotic unit. The money will be used in establishing special drug forces that will particularly deal with the threatening drug market. These operators will perform the role of patrolling within the country borders and in the country. The officers will patrol all the drug prone areas like the poor cities. Patrolling will also involve police check on those goods brought into the country and on the goods exported. This will limit the imports and exports thus reducing illegal drug trade. Increasing the money spent on drug trafficking is because few resources tend to limit the operations of the narcotic enforcement. Success in the patrolling operations depends on the amount of resources channeled by the government into the narcotic unit (Taylor, 310). Narcotics law enforcers need to be empowered to become expressive in law enforcement. The worse situation of drug trafficking that exist in the country needs more resources to be devoted in the sector. These resources include more employees’ operational tasks that will deal with the street dealers. The

How Was Vietnam Sexual Bias Essay Example for Free

How Was Vietnam Sexual Bias Essay People have long suffered because of their sexual orientation, but the increasing frequency and severity of this problem only recently gained the attention of the United Nations. Human rights violations based on sexual orientation and gender identity encompasses violence, cruelty, discrimination, and other acts of hatred based on real or perceived sexual orientation or gender identity. Sexual orientation is defined as ―each person‘s capacity for profound emotional, affectional and sexual attraction to, and intimate and sexual relations with, individuals of a different gender or of the same gender or of more than one gender. Gender identity refers to ―deeply felt internal and individual experience of gender, which may or may not correspond to the sex assigned at birth, including the personal sense of the body (which may involve, if freely chosen, modification of bodily appearance or function by medical, surgical or other means) and other expressions of gender, including dress, speech and mannerisms. Violations of sexual minorities are manifested in two ways: 1) physical harm resulting from murder, kidnapping, sexual assault or other forms of violence and 2) unfair treatment, deprivation of liberty, and discrimination exercised on personal and institutional levels. The aspect of physical harm is more frequently noted by the media, but many cases go unreported and without the attention that is needed to curb their prevalence. Special rapporteurs from the UN found previously unnoted examples that show the gravity of these issues. A period of violence specifically targeting members of lesbian, gay, bi-sexual, and transgender (LGBT) groups in Honduras resulted in the brutal killings of 21 people in 2010. One of these victims was ―found dead in a ditch, her body beaten and burned, showing evidence of rape and blows to her face from stoning so severe as to render the remains virtually unrecognizable. In other parts of the world, transsexual women have been beaten in the breasts and cheekbones to intentionally burst implants and release painful toxins in their bodies. Four people were seriously attacked in Uganda and many were forced to hide when a local paper published the photos of 100 people it said were homosexuals and encouraged people to ―hang them. There‘s a cultural contribution to the prevalence of this violence, too. More than 5,000 honor killings take place each year to punish people who do not remain true to cultural expectations. An increasing number of these victims are killed because of their sexual orientation or gender identity. This is seen in the 2009 Iraq killing campaign that tortured and murdered hundreds of LGBT members on the basis of protecting society from the ―third sex. Killings also take place by victims‘ relatives to preserve their family‘s honor. Cultural myths such as homosexuality being a disease or that lesbian women‘s sexual orientation will change if they are raped by a man are also dangerous elements of this problem. Though physical violence based on sexual orientation and gender equality is a pressing issue, attention must also be given to the second aspect of this topic. Discrimination and unfair treatment based on sexual orientation date back to the religious laws of the Bible and other holy books. Napoleon temporarily established laws decriminalizing homosexuality as part of his penal code in 1791, but long-term protection did not take place until Denmark repealed its similar laws in 1933. Almost all other countries have followed Denmark‘s example since then except for those in the Middle East (save for Israel), North Africa, and the former British colonies in Africa, the Caribbean, and South Asia. These latter countries are the most common (but not exclusive) context in which LGBT members are deprived of their liberty in areas of ―judicial prosecution and trial, administrative detention, deprivation of liberty on medical grounds and arrest for the purposes of harassment, among o thers. Even countries that have repealed these laws can foster unfair treatment stemming from sexual orientation because of their inability to better protect victims. Cases of discrimination based on sexual orientation are vastly underreported, but several examples exist that illustrate its solemn presence in the life of people of all ages. According to a 2007 study, up to 40 percent of homeless youth were turned away from their homes and charitable shelters because of their sexual orientation or gender identity. LGBT students are often the targets of violence, harassment, and other forms of bullying while in high school and college. In addition to the physical harm that results, many victims struggle with emotional consequences such as depression and low self-esteem. A 2010 report on prison conditions in Greece revealed that ―detainees in a lesbian, gay and transgender section of a prison were reportedly denied access to an outside yard for two years, confined to their cells and a corridor at all times. Striving to address these forms of discrimination and unfair treatment, the Human Rights Committee (HRC) affirmed that its regard to ―equal and effective protection against discrimination on any ground such as race, color, sex, language, religion, political or other opinion, national or social origin, property, birth or other statusâ€â€" in Article 26 of the ICCPR extends to discrimination on grounds of sexual orientation. Even so, the lack of response from Honduras, Greece, and other countries in which similar atrocities occur demonstrates that nations have not fully adopted the HRC‘s concern on the issue. Without the creation and observation of standard operating procedures that guide law enforcement to handling these issue seriously and responding properly to violations that occur, these countries are unable to progress toward a greater solution. There have been several emergences of human rights violations based on sexual orientation and gender identity in recent world events. In March 2012, a gay man died after being attacked by a group of neo-Nazis at a park in Chile. The perpetrators tortured the man for an hour by carving swastikas in his body and otherwise mutilating him. His death brought renewed efforts by the UN and human rights organizations to call attention to the mistreatment of sexual minorities and the need for harsher penalties for hate crimes. Another example was seen that same month in a different arena when Muslim delegates protested legitimizing homosexuality by walking out of the first UN Human Rights Council debate on gay rights. Without these nations‘ support, the problems will persist and further metastasize. Past UN Action: The UN has made efforts to ensure that the issues of sexual orientation and gender identity are given equal attention to all other areas of human rights violations. In 2007, the International Commission of Jurists‘ discussion on the inclusion of sexual minorities in human rights protection resulted in the ―Yogyakarta Principles on the Application of International Human Rights Law in Relation to Sexual Orientation and Gender Identity. This document served as the foundation for later work by the OAS (AG/RES. 2435) and the UN‘s first resolution (A/HRC/17/L.9/Rev.1) concerning LGBT rights. The UN‘s resolution affirms that violations based on sexual orientation or gender identity are matters of human rights, and it calls for a report on related cases of violence and discrimination. The report (A/HRC/19/41) was published in November 2011 and accounts for unprecedented levels of violence and injustice shown toward sexual minorities. Most recently, th e UN reiterated its deep concern of violence based on sexual orientation and urged member nations to prioritize its reduction and elimination. Problems and Possible Solutions: Researchers fear that the majority of violations go unreported due to the shame of the victim or the apathy of the law and legal systems in some countries. Real action most often takes place when international attention is drawn by a death caused by hate crimes based on sexual orientation or gender identity. There may be no better solution for this problem than to increase international pressure on countries to curb the rate of crimes committed against LGBT members. If a sense of national pride for reducing the crime rate could be established – and a strong sense of shame if the rate remained the same or deteriorates – then a solution to this issue would be more effective and more sustainable. Questions to Consider as you Prepare: * Which should efforts for change focus on: law or education? Who should enact these changes and where would funding originate? * Is there one general solution to this problem or is it region-specific? If solutions are region-specific, how could resolutions be tailored to meet the problems of multiple regions? Who would determine what each regional problem requires to be eliminated? * How can the reporting of crimes based on sexual orientation be improved? How can international actors help without posing a risk to nations‘ sovereignty? * With many crimes occurring within prisons, how can LGBT members be better protected? Is there a way to do this without incurring significant expenses?

Destiny, Fate, Free Will and Free Choice in Shakespeares Romeo and Juliet :: Shakespeare, Romeo Juliet

Do you believe in fate? To answer the question, you must first have a correct idea of what fate is. A definition of fate would be the power that is supposed to settle ahead of time how things will happen. Could there be such a power that rules our lives, and if so, why? Romeo and Juliet, the two young lovers in William Shakespeare' s Romeo and Juliet, ended up becoming a large part of what could be called "fate". Fate seemed to control their lives and force them together, becoming a large part of their love, and the ending of their parent's hatred. Fate became the ultimate control power in this play, and plays a large part in modern everyday life, even if we don't recognize it. Maybe we don't recognize it because we choose not to, or don't have faith like we used to, but the fact remains that fate controls what we do throughout all of our lives. A large part of the beliefs for both Romeo and Juliet involve fate. They believed in the stars, and that their actions weren't always their own. Romeo, for example, 1.4.115-120, he says, "Some consequence yet hanging in the stars...by some vile forfeit of untimely death. But he that hath the steerage over my course Direct my sail." He's basically saying to his friends that he had a dream which leads him to believe that he will die young because of something in the stars, something that will happen. He ends with "...he that hath steerage over my course..." which implies that he does not have control over his life if he looks to another power above himself to direct him. He does not feel that he is the one who makes decisions, it is all a higher purpose, a different power. We're all sort of like the puppets below the puppeteer. He's asking for that puppeteer to direct his "sail," or his life, in the right direction. Fate directs us all like the puppets on the end of it's string, and I believe strongly in it. It is, in many ways, the mystical power that controls who and what we become, and it explains that which can not be explained. Romeo was looking to this power, asking of this power to direct him, not to an untimely death as he foresaw in his dream, but to just steer him, because that is the control which he knows he does not have over himself.

An audience’s responce to Hedda gabler Essay

Hedda Gabler is a dramatic, exciting, confusing and at times unpleasant character, who is frustrated by a lack a freedom where she cannot be the wild and unstable free spirit that she wishes and this shines through throughout the play. From this frustration comes immense boredom which is in her case very deadly. She embodies some of the typical Aristotelian qualities of a tragic protagonist but Ibsen has put a strange twist on it. For example she is a woman of fortune. It has been made clear in the book that she was born into this high class lifestyle and has this fortune by no endeavour of her own. Therefore, by being placed at the top of the hierarchy, she has further to fall and there is more at risk than the average person. However, she is not really someone that people can identify or can have sympathy for, as neither generous nor courageous. Also, as is common her fatal flaw is her snobbery or pride. However, Aristotle’s notion of hamarita states that it is a ‘ matter of action’ not the character themselves. I don’t believe this applies her and agree with the 20th century interpretation. This is not brought about by the unfortunate circumstances more than the character themselves. This applies very much to Hedda as her ‘conflicted individual moral psychology which brings about the opposite of what the character intends’. The Norwegian playwright, Henrik Ibsen was very specific about the time when he set Hedda Gabler. The late 19th century was a time where woman were secluded and deluded into an oppressive and subjugate lifestyle. Ibsen puts Hedda in this male dominated were she challenges the conventional middle class bourgeois housewife by acting in a dictating and manly way witch were to shock the 19th century audience at this truly outrageous and outspoken character. The audience can therefore not identify with Hedda because in more ways than one she brings about her own demise. The local newspapers and media were disgraced; such as the daily telegraph which said ‘What a horrible story! What a hideous play! †¦ The play is simply a bad escape of moral sewage-gas’ Describing Hedda’s feelings as ‘the foulest passions in humanity’. This shows that the most tragic thing to me is that there are people her in this world. The play is started off with the stage layout, witch Ibsen perceptibly and carefully layout, giving a very bourgeois atmosphere each object has a lot of meaning to show the tragic nature of the play and Hedda. For example there are a lot of dark and dull colours hinting to things; such as saying ‘autumn colours’. Ibsen is using pathetic fallacy to show Hedda’s state of mind. Autumn is a time were everything around us is dying, dead leaves on the floor and animals hibernating. A time were there seems to be a deafening silence in the air following the summer which is usually buzzing with life. This could mean that maybe Hedda has passed the summer time in her life. A time when she was herself bloom perhaps and a time when she was also buzzing with colourful life. It is mentioned that Hedda used to go to parties and be a socialite. Then we see her state of mind at the present which is autumn. This already sets the scene of this play as pessimistic and cold. This is unusual for Ibsen’s targeted audience as they were used to cheerful and uplifting entertainment. Something to bewitch them into thinking their lifestyle was perfect as it was, which Hedda Gabler does not do in the slightest. Another thing that might have stunned the audience is Hedda’s awkwardness towards Miss Tesman and Mrs Elvsted. At a time were woman only socialized with woman it is interesting to see how she treats her fellow females in such a horrible manner. This is shown towards the beginning of Act1 were she call’s Miss Tesman’s hat to be servants hat. As Miss Tesman is Mr Tesman’s mother figure she should also traditionally be Hedda’s too, so by disrespecting like that would cause the audience to empathise with Miss Tesman and detest Hedda and her behaviour. Hedda also has a very unusual characteristics she presented by Ibsen in a very masculine way. By doing this she is emasculating George Tesman. To begin with he does this himself with Mrs Tesman, the keyword for the first is claustrophobic for Hedda; witch, with me, causes some sympathy for Hedda. With a combination of the childish nicknames (like Georgie and aunty juju) and the dreaded flowers make it as much cringe worthy to the audience as it was to Hedda, which is shown when they leave when The most prominent way that this is done is through the pistols, General Gabler’s pistols.

Banking Essay

For the term â€Å"the business of banking†, the statute definition is inadequately, even some statute laws can help with the understanding about â€Å"the business of banking† but the definitions they are provided still not adequate (Waldeck & Giardina). Moreover, it become more difficult for defining â€Å"the business of baking† today as the fact that over the years and bank services are more diversified (Waldeck & Giardina). The case law Australian Independent Distributors Ltd v Winter (1965) 122 CLR 443 the Adelaide Cooperative Society accepted the money deposits from their members and recorded it on the passbook (Tyree 2008). The court held that the society had not carrying on the â€Å"business of banking† due to the society lacked of the power to lend money – the one of the ‘essential characteristic’ (Tyree 2008). However, there was a later reinforced in the judgement for the case Commercial Banking Co of Sydney Ltd v RH Brown & Co[1] and the ‘High Court held that the main business of bank should be that of the lending of money (Waldeck & Giardina). The s 5(1) of the Banking Act 1959 (Cth) shows the precise definition of â€Å"the business of banking† and the part (b)(i) said ‘a business that is carried on by a corporation to which paragraph 51(xx) of the Constitution applies and that consists, to any extent, of both taking money on deposit (otherwise than s part-payment for identified goods or services) and making advance of money’ which the definition was adapted straightforwardly by the High Court in Commissioners of the State Savings Bank of Victoria v Permewan Wright & Co Ltd (1914) 19 CLR 457 (Tyree 2008). However, the Victorian Court for the case R v Jost [2002] VSCA 198] held the Act merely restated the previous definition that developed by the courts (Tyree 2008). Furthermore, whether the characteristics are considered as essential or as usual, there are some doubts for the institution authorised to carry on the business of banking under the Banking Act would be considered a bank for all purposes (Tyree 2008). In Commercial Banking Co v Hartigan (1952) 86 ILT 109, the organisation was held to be a bank even they failed the Kirkwood test due to they compliance with the Irish Central Bank Act 1942 and was licensed under the Act. However, in PP Consultants Pty Ltd v Fiance Sector Union [2000] HCA 59, the High Court found that the pharmacist acting as an ‘agency’ bank and not carrying on the business of banking and held that carry on the business of a banking agent (Tyree 2008). In conclusion, statute definition, Banking Act definition and some case law are interpreting the term â€Å"the business of banking† but no one could be identified adequately. Due to the fact that over years, the definition keeps improving and become more diversified which is the reason that difficult to identified and no definition could give the adequate definition. The MacMillan and Greenwood duties are imposed on customers. Briefly explain these duties and what if any other duties have been sought to be imposed on customers. In general, the MacMillan and Greenwood are two fundamental contractual obligations owed by customer and their name is comes from the name of the relevant case (Tyree 2008). The original case of MacMillan is London Joint Stock Bank Ltd v MacMillan and Arthur [1918] AC 777. In this case, the House of Lords had to decide whether the customer owed a duty of care to the bank in the drawing of cheques. In this case, the company sued the bank breach of contract because the mistake made by careless confidential clerk of the firm. The bank paid only 120 pounds whereas the 2 pounds original payment and the firm won the case at the end. However, House of Lords took the chance to clarify the contract between firm and bank, the bank held that the customer owed the bank a duty to exercise care in the drawing of cheques and that the alteration of the cheque was, in this situation, the result is customer has breach of that duties (Tyree 2008). The Greenwood duty which from the case Greenwood v Martin Bank Ltd [1933] AC 51 mention that the plaintiff’s wife had forged a series of cheques on his account. When he found the forgeries, he threaten notify the bank immediately. However, his wife explained she just uses those money to help her sister in legal action and in second time, he discovered that his wife still forged cheque from his account and he threatens to notify the bank. Then, his wife committed to suicide. He brought the action to prevent the bank from maintaining the debit to the account for the amount of the forged cheques, the court held that had been breach of duty by he failing to notify the bank about the forged event immediately. In conclusion, this case is notify bank of any forgeries on the account known to the customer (no require to seek out), there are also two extensions for any unauthorized transactions and withdrawals (Tyree 2008). Furthermore, some further duties have been sought to be imposed on customer in order to protecting the bank’s interests. The additional duties could be classified into three categories and those duties have been the subject of recent case law (Tyree 2008). â€Å"The passbook has been replaced by the bank statement which is sent at intervals to the customer and the current practice seems to favour the customer even more since there is no way for knowing whether the customer has even received the statement (Tyree 2008). † Kepitigalla was approved by the New Zealand Court of Appeal in National Bank of New Zealand Ltd v Walpole and Patterson Ltd [1975] 2 NZLR 7 and the Privy Council in Tai Hing Cotton Mill Ltd v Liu Chong Hing Bank Ltd [1986] AC 80 (Tyree 2008).

Auschwitz Essays - The Holocaust, Auschwitz Concentration Camp

Auschwitz Essays - The Holocaust, Auschwitz Concentration Camp Auschwitz Auschwitz began as a barracks camp in the town of Oswiecim, for the polish army in the early 1930's. Germany then captured Poland and needed another location for Polish political prisoners. In 1940, the German SS sent a commission to Oswiecim to see if the barracks there could be used. The first inspection reported that it could not be used, however, a later inspection stated that after a few minor changes it would be useable. On May 4, 1940 Rudolf Hoss officially established it as a German concentration camp. Hoss was Auschwitz's first commandant. Auschwitz was originally intended for Polish political prisoners and other Poles. In June of 1940, the first load of prisoners arrived. 728 Poles and a handful of Jews. Soon, though, it became a melting pot of prisoners. Czechs, Soviets, Yugoslavs, Jews, and Gypsies; but only men were housed there. Not until 1942 did women arrive. In January of 1942 it was decided that Auschwitz would become the main Jewish extermination camp. Thereafter cattle cars brought in ship loads of Jews monthly. They were brought from all over in these filthy cars, going for days without food, water, or washing facilities. Many times these cars were so crowded that people were simply crushed to death. During the first few months of operation, Auschwitz simply housed the Jews because an effective method for mass extermination had not yet been found. They performed many experiments on the prisoners to find a gas that was cheap and quickly effective. Also, they had not yet begun cremating the bodies so they had prisoners dig huge trenches 15 ft. wide, 15 ft. deep, and 150 yds. long to bury them. These massive holes would be filled within days. However, during the summer, the bodies bloated and rotted and a disgusting purplish liquid began seeping up from these graves, smelling of bile and rotting flesh. Nearby fish farmers complained that their fish were dying from pollution caused by the rotting bodies. Some other way to deal with the prisoners had to be found, especially since their numbers were increasing with every arrival. The Nazis then discovered Zyklon B. It was a very effective gas. Since they were then able to kill more efficiently, they had to find a more efficient means of disposing of the bodies. Soon, mass crematoriums were erected, capable of burning 2,000 bodies in a single day. Upon arrival at camp, doctors made selections as to who would live and perform slave labor. The others would be gassed. Two lines would be formed, one going in the direction of the camp, and the other leading toward the 'shower rooms'. Those not selected for the 'life' line were told that they would be going to the showers for 'delousing'. They were made to fold their clothes neatly and put them in piles and march, naked, to the 'showers'. Those rooms were equipped with fake shower heads and benches and everything, but none of them worked. The Jews would be herded into these rooms and the doors would lock. Then Vents in the ceiling would open and granules of Zyklon B would be released. Within 15 minutes, they would all be dead. Thirty minutes after they died, they would open the doors and let it air out for two or three hours. Then they would send in slaves to remove the bodies, taking them to the crematorium. The prisoners chosen for the 'life' line had the worst fate though. The conditions at Auschwitz were unthinkable. Prisoners slept 6 people to a bunk, which was made for two. These bunks rose 6 feet high, sometimes with so much weight on the tops of them, they would collapse and kill all them ones underneath while they slept. Sleep was impossible for most though, beds were hard plank boards, over crowded and infested with lice, ticks and bed bugs. The rats were so bad that if a prisoners died in the middle of the night, the rats would have eaten him to the point where recognition was impossible. Every morning prisoners had to stand or squat for hours at a time for roll call. They also had to bring out the bodies of anyone who had

How to Conjugate Emprunter, to Borrow

How to Conjugate 'Emprunter,' to Borrow When you want to say to borrow in French, turn to the verb  emprunter. Verb conjugation is required to imply when the borrowing happens, whether that is in the past, present, or future tense. The good news is that  emprunter  is a relatively straightforward conjugation. Conjugating the French Verb  Emprunter Many French verbs follow common verb conjugation patterns. This allows you to apply what you may have learned with  depenser  (to spend) or  dà ©barrasser  (to get rid of) to a verb like  emprunter. Each of these is  a  regular -ER verb, the most common conjugation youll find in French. Changing  emprunter  to the present, future, or imperfect past tense is quite simple. First, recognize the verb stem  emprunt-, then add the appropriate ending for the subject pronoun and tense. For instance, I borrow is jemprunte in French, while we will borrow is nous emprunterons. Subject Present Future Imperfect j' emprunte emprunterai empruntais tu empruntes emprunteras empruntais il emprunte empruntera empruntait nous empruntons emprunterons empruntions vous empruntez emprunterez empruntiez ils empruntent emprunteront empruntaient Present Participle Adding -ant  to the verb stem of  emprunter  gives you the  present participle  empruntant. It is a verb, of course, though youll also find it useful as an adjective, gerund, or noun at times. Past Participle and Passà © Composà © Another form of the past tense beyond the imperfect is the  passà © composà ©Ã‚  and it requires a quick phrase construction. It begins with the subject pronoun, then a conjugate of  avoir, the most common  auxiliary,  or helping, verb.  To this, the  past participle  empruntà ©Ã‚  is added. It all comes together quickly: I borrowed becomes jai empruntà © and we borrowed transforms into nous avons empruntà ©. More Simple  Conjugations Among these simple conjugations of  emprunter, French students should memorize and practice those above first. Then, you can dive into some special uses of the verb. For instance, with a little study, youll know these passà © simple and imperfect subjunctive forms of  embrasser  when you read them. In more frequent use, the subjunctive verb mood implies uncertainty to the verb and the conditional form says that the action will only happen  if  something else does. Subject Subjunctive Conditional Passà © Simple Imperfect Subjunctive j' emprunte emprunterais empruntai empruntasse tu empruntes emprunterais empruntas empruntasse il emprunte emprunterait emprunta empruntà ¢t nous empruntions emprunterions empruntà ¢mes empruntassions vous empruntiez emprunteriez empruntà ¢tes empruntassiez ils empruntent emprunteraient empruntà ¨rent empruntassent The imperative verb form is just as useful and even easier to remember. The key here is that you can drop the subject pronoun: use emprunte rather than tu emprunte. Imperative (tu) emprunte (nous) empruntons (vous) empruntez

Religion and theology Essay Example | Topics and Well Written Essays - 2000 words

Religion and theology - Essay Example In â€Å"Sustaining preachers and preaching† Lovell & Richardson depict to us the practice of evangelization in our churches by elucidating on the importance of renewal of preaching style. Lovell & Richardson advocate an evangelization style that will endorse dialogical, and one that will hinder authoritarian and stentorian monolog. Thus, Lovell & Richardson coax ministers to inculcate the preaching elegance that is grounded in prayers and scriptures and one that is inspired by the Holy Spirit hence increasing the faith, love that will renew the hope and replenishes of those who hear it. It is central for us to comprehend that preaching must be based on scriptures that are inspired by Holy Spirit that is necessary for increasing our faith and that of the congregation hence rekindling our hope in Jesus Christ. What’s more, they help us understand that preaching is â€Å"truth through personality† and they emphasize this by portraying preaching as a unique form of communication whose sources is God. The authors help us to comprehend that, the perseverance of evangelization is not real to revolutionize the congregation’s awareness about the certain controversial issue but to bring the congregation into the presence of God. Lovell & Richardson see the need for preaching to be renewed hence assisting it to serve the right purpose envisioned by God. The authors also help us apprehend that preachers must take into consideration the existences of diversity in the congregation.

Strategic management (General Motors) Case Study

Strategic management (General Motors) - Case Study Example The company recorded revenues of $185.5 billion up by about 4.6% from $177.3 billion in 2002. Although GM's global market share declined to 14.7 percent from 15.0 percent, three out of its four automotive regions posted gains. Leading market position: GM has consistently maintained its leading position as the world's largest vehicle manufacturer. In US it is the league of the big three with Ford and DaimlerChrysler. GM also has a strong market position in the UK, Germany, Brazil, Australia and China. Strong market position enhances the brand image of the company and provides economies of scale throughout the supply chain. Robust revenue growth in Asia Pacific: The Asia-Pacific region has proved to be very encouraging and having immense potential for the company. Despite the challenges in the Asia-Pacific region, GM recorded strong revenue growth in this region with continued strong performance by Shanghai GM in China and Holden in Australia. For 2003, GM Asia Pacific (GMAP) earned $577 million, more than three times the net income of $188 million in 2002. Company is also aggressively expanding its operations in India, another big market in the region. Such a strength in this region helps the company to offset its losses in some other regions. Strong brand portfolio: GM has a strong brand portfolio.

Thermodynamics and fluids mechanics Lab Report Example | Topics and Well Written Essays - 1000 words

Thermodynamics and fluids mechanics - Lab Report Example The corresponding force F, can be found by taking the moment about the pivot of the jockey. The distance y, is the position of the jockey. Momentum was found by multiplying Mass Flow Rate by the Velocity of the vane. As before, the corresponding force F, was found by taking the moment about the pivot of the jockey. The distance y, represents the position of the jockey. Similarly, Momentum = Mass Flow Rate multiplied by the Velocity of the vane. As before, the corresponding force F, was found by taking the moment about the pivot of the jockey. The distance y, represent the position of the jockey. Similarly, Momentum = Mass Flow Rate multiplied by the Velocity of the vane The only difference that is evident is only in the use of characters, otherwise, the formulas are just the same. U in the theory equation represents initial velocity just like the v in the experimental equation. While a represents the acceleration force (gravitational force) and s the distance covered (Cengel & Cimbala, 2009). The major difference between the theory and experiment performed is on the values obtained. For example, some values were not consistent as expected and while plotting the graph, the points were expected to be in a straight line, which was not the case. A line of best fit was drawn in order make the line straight. Inaccuracy of the graph and wrong data manipulation were due to some sources. The sources of errors could have been due to incorrect timing. When determining the time interval, it could have been difficult to determine the correct interval. Another source could have been due to the incorrect measurement of volume of water collected. This could have brought wrong Mass Flow Rate hence giving wrong Momentum. For the case of hemispherical vane, the velocity of the water jet leaving the vane was the same as that hitting it. From the data of the first trial, the velocity leaving was found to be

Three Supermarkets Namely Tesco Dunnes Store And Aldi Business Essay

Three Supermarkets Namely Tesco Dunnes Store And Aldi Business Essay Several decades ago, the manufacture industry occupied the most important status in the business world. Service industry merely existed as an accessorial industry for the manufacture industry. Product and service were recognised as two diverse aspects. In other words, product quality and service quality were two disparate measures of performance. Moreover, customer service was ignored for a long time and was identified in a very narrow meaning. Nevertheless, nowadays, according to the expanding and diversified economy international economy, customer service can be the critically crucial factor between an organisations success and failure. Most organisations are providing excellent and distinguished customer service in order to retain existing customers and attract more potential customers. Consequently, the organisation acquires the competitive edge among businesses in final. However, if the organisation handles customer service in a disastrous way it can damage the businesss operations. Customers in the current trends incessantly demand to improved levels of service. Therefore, the issue of customer service training, particularly in a retail environment has improved greatly over the past decades. Retail companies spend massive efforts, time, money and other resources into training programmes as a result of treating customer service as a key factor for companies. Although the importance of customer service quality is well-known, through the existing literature, there are relatively few studies which argue if customer service training impacts customer satisfaction in the supermarket industry. The purpose of this study intends to address the relationship between customer satisfaction and customer service training programmes. Intense competition and market saturation are forcing supermarkets to access new revenue streams worldwide. Supermarkets are expanding their array of products through mass customization, developing private label lines, embracing internet and home delivery services and increasing focus on customer loyalty programs (Agnese, 2003; Blisard et al. 2002). Market saturation, extreme competition and shifts in demographics teamed with the recent economic slump restrict players in the supermarket industry to limited external market growth. In an attempt to deal with diverse markets (the first major business issue), supermarket retailers are forced to customize various operating strategies expanding the array of services and products, increasing loyalty of profitable customers, generating profits through private labelling, and reaching customers through new delivery methods like internet shopping and home delivery. Supermarket retailers attempt the most effort to satisfy customer needs in orde r to maintain the existing customers and attract potential customers. Customer service and training can not be ignored by supermarkets. This research will investigate three supermarkets, namely, TESCO, Dunnes Store and ALDI. TESCO Tesco plc is a UK-based international grocery and general merchandising retail chain. It is the largest British retailer by both global sales and domestic market share, with profits exceeding  £3  billion. It is currently the third largest global retailer based on revenue, behind Wal-Mart and Frances Carrefour, but second largest based on profit, ahead of Carrefour. Dunnes Store The company, which is privately owned, is intensely proud of the fact that it is an Irish company. The guiding principles of the company are to provide its customers with a choice of good quality products at competitive prices. These principles are encapsulated in the words Better Value for which Dunnes Stores has become famous. 15,000 people operate throughout the Dunnes Stores Group within a vast array of different and diverse positions. ALDI ALDI, short for ALbrecht DIscount, is a discount supermarket chain based in Germany. They are still Germanys richest men, earning an estimated à ¢Ã¢â‚¬Å¡Ã‚ ¬1.5 billion per year. Cost-cutting strategies save Aldi money and the general price level in Aldi stores shows that most of these savings are passed directly on to consumers. Employees are expected to alternate between checking customers out and store maintenance, such that all employees focus on that during peak hours. Conversely when customer traffic is low, only one employee will check people out while the rest perform other duties required to run the store (pallet removal/insertion, cleaning etc). 1.2 Research Question Research question is foundation stone for the research. Bryman and Bell (2003) point out that formulation of the research questions are crucial because they will: guide your literature search; guide your decisions about the kind of research design to employ; guide your decisions about what data to collect and from whom; guide your analysis of your data guide your writing up of your data; stop you from going off in unnecessary directions. The researcher intent to answer the following research question: Does customer service training impact on customer satisfaction levels in the supermarket industry? In addition, the research question should always generate new insights into a subject matter. Based on the best of the researchers knowledge, no studies have been carried out on the relationship between customer service training and customer satisfaction in the supermarket industry. The findings of this research will be valuable information to those involved in the areas of customer satisfaction, customer service training and supermarket. CHAPTER 2 LITERATURE REVIEW 2.1 overview of supermarket industry In recent years, the customer base in much of the world has been declining or stabilizing and market demographics have shifted considerably (Agnese, 2003). The rate of population growth has decreased across the board worldwide over the past 30 years. In low-income countries it declined from 2.0 percent in 2000 to 1.9 percent in 2003 then to 1.8 percent 2004 and finally 1.8 percent in 2005. In middle income countries population growth remained stable at 0.9 percent in 2000, 2003, 2004, and 2005. In high-income countries it declined from 0.8 percent in 2000 to 0.7 percent in 2003, 0.7 percent in 2004, and 0.7 percent in 2005 (World Development Indicators Database, April 2006, www.worldbank.org), Todays woman bears, on average, less than three children down from five in the 1960s (World Bank, 2003). This trend is expected to continue until at least 2010 (World Bank, 2003).The world economy is also struggling. Annual GDP has been stagnant the past five years in countries of all income le vels. During 2000-2005, annual GDP was between $0.85 and 1.4 trillion for low. The supermarket industry is well saturated as a result of urbanization and many existing supermarkets in residential neighborhoods. The industries within the USA, Canada, Europe and Japan are highly mature (Table I). Growth opportunities, which traditionally came from opening new stores, are now found mainly in same store growth, complimentary markets and acquisitions. Saturation has given rise to intense competition and required many grocers to address new types of competitive threats (restaurants, home shopping delivery, etc.) and rethink their traditional business model (Stadler, 2002). 2.2. Overview of Customer Satisfaction 2.2.1 Signification of Customer Satisfaction The service sector has developed considerably during the past 20 years, so far, it occupies close to three-quarters of GDP, three-quarters of employment. It leads to increase competition and customer demand for higher quality service and products have forced organisations to both examine the levels of service they presently provide and increase the quality of service provided to customers. Furthermore, customer satisfaction is one of the most important factors of customer service. Satisfied customers who stay with a company for a long period tend to impact the profitability of the company in several ways. First, their repeat business generates income for the company. Second, because of the expenditure involved in advertising, promotion, and start-up activities, acquiring new customers can cost much more than retaining existing ones. Third, loyal (and satisfied) customers often spread the good news and recommend the services to several others (Anderson and Sullivan, 1990; Reicheld and Sasser, 1990; Zeithaml et al., 1996). High customer satisfaction has many benefits for the company, such as increased consumer loyalty, enhanced firm reputation, reduced price elasticises, lower costs of future transactions, and higher employee efficiency (Anderson et al., 1994; Fornell, 1992; Swanson and Kelley, 2001). On the other hand, dissatisfied customers may take their businesses elsewhere and disparage the firm. The success of Aldi and Lidl, both German-owned, coincided with the recession that put a squeeze on household budgets. The stores adopt a pile it high, sell it cheap philosophy, and high customer Satisfaction while the number of staff per store is a fraction of mainstream operators. They both charge for plastic bags, and do not tend to offer big brands. The success of some budget supermarkets in our survey proves that savvy shoppers can make the most of their money without compromising on quality. (chief executive Peter Vicary-Smith)UK shoppers want the whole package great value for money, a wide range of quality products and a pleasant shopping environment. Its not rocket science, but those supermarkets that consistently get it wrong should beware shoppers will vote with their feet and take their business elsewhere. 2.2.2 Customer Satisfaction Theories In the past several decades, many definitions of customer satisfaction had been defined already. Customer satisfaction generally means customer reaction to the state of fulfilment, and customer judgment of the fulfilled state (Oliver, 1997). Brown (1992) defined customer satisfaction as: the state in which customer needs, wants and expectations throughout the product or services life are net or exceeded resulting in repeat purchase, loyalty and favourable worth-of mouth. Satisfaction is a persons feelings of pleasure or disappointment resulting from comparing a products perceived performance (or outcome) in relation to his or her expectations (Kotler, 1997). And, Bitner and Zeithaml (2003) pointed out satisfaction as follows: The customers evaluation of a product or service in terms of whether that product or service has met their needs and expectations. Finally, throughout the literature researched, Kotler and Armstrong (2006) deem that customer satisfaction is an emotional attitude generated towards a product, resulting from the comparison of what was expected and what was received. Customers compare their expectations of a product or service with their perceptions of what they received. If perceptions meet or exceed expectations, the customer is generally satisfied. However, if expectations are not met, the customer is generally unsatisfied with the service. 2.2.3 Customer Satisfaction Model The customer satisfaction model from Kano (1984) is a quality management and marketing technique that can be used for measuring client happiness. Kanos model of customer satisfaction distinguishes six categories of quality attributes, from which the first three actually influence customer satisfaction (See Appendix 1): Basic Factors. (Dissatisfiers. Must have.) -The minimum requirements which will cause dissatisfaction if they are not fulfilled but do not cause customer satisfaction if they are fulfilled (or are exceeded). The customer regards these as prerequisites and takes these for granted. Basic factors establish a market entry threshold. Excitement Factors. (Satisfiers. Attractive.) The factors that increase customer satisfaction if delivered but do not cause dissatisfaction if they are not delivered. These factors surprise the customer and generate delight. Performance Factors. The factors that cause satisfaction if the performance is high and they cause dissatisfaction if the performance is low. Here, the attribute performance-overall satisfaction is linear and symmetric. Typically these factors are directly connected to customers explicit needs and desires and a company should try to be competitive here. The price for which customer is willing to pay for a product is closely tied to performance attributes. The additional three attributes which Kano (1984) mentions are: Indifferent attributes. The customer does not care about this feature. Questionable attributes. It is unclear whether this attribute is expected by the customer. Reverse attributes. The reverse of this product feature was expected by the customer. These last three attributes are often of little or no consequence to the customer, and do not factor into consumer decisions. An example of this type of attribute is a plate listing part numbers can be found under the hood on many vehicles for use by repairpersons. 2.2.4 Factors that influence customer satisfaction According to Wong and Sohal (2003), the greater the degree to which a consumer experiences satisfaction with a retailer, the greater the probability the consumer will revisit the retailer. In order to acquire a good understanding of customer satisfaction and distinguish which features compose successful customer satisfaction in the retail environment, the researcher has identified the following findings. Customer aspect Customer satisfaction is strongly influenced by customer characteristics such as variety seeking, age and income. Demographics variables such as education and age have also been found to be good predictors of the level of customer satisfaction (Homburg and Giering, 2001). Satisfied customers tend to use a service more often than those not satisfied (Bolton and Lemon, 1999), they present stronger repurchase intentions, and they recommend the service to their acquaintances (Zeithaml et al, 1996). It has been suggested that satisfaction has a direct effect on repurchase intentions (Reichled and Teal, 1996). Employee aspect Personnel affect the satisfaction level of the occasional, probably due to the aid they require from supermarket staff as they do not know the store layout and/or facilities. Wang and Netemeyer (2004) pointed out that employees competence and abilities are not the only important factors, but also the employees friendliness and general presentation play a particularly central role. Especially against a background of strong price orientation by some retailers and the increasing homogeneity of products and assortments, service quality is a very promising means of creating a distinctive retailer brand, not only for specialty retailers. Service quality aspect In todays world of intense competition, the key to sustainable competitive advantage lies in delivering high quality service that will in turn result in satisfied customers. Quality is one dimension on which satisfaction is based ¼Ã…’one group of researchers upholds that satisfaction is antecedent to service quality. Another group of researchers who believe that service quality is antecedent to satisfaction argue that since service quality is a cognitive evaluation, a positive service quality perception can lead to satisfaction, which may in turn lead to favourable behavioural intentions (Brady and Robertson, 2001). A third perspective maintains that there is a non-recursive relationship between service quality and satisfaction (Taylor and Cronin, 1994). For the service industry in general, the authors divided service quality into two categories: technical quality, primarily focused on what consumers actually receive from the service department, and functional quality, focusing on the process of rendering service. Emotions aspect Liljander and Strandvil (1997) observed that affective reports are more highly predictive in consumer situations involving services than those involving physical products. Darden and Babin (1994), for example, discuss the importance of emotions in retailing, and point out the need to include affective factors when studying store image and purchase behaviour. They contend that, in order to account fully for a stores retail personality, both its functional and emotional meaning should be assessed. Both factors influence the customers perceived store image and his/her purchase behaviour. In a small empirical study, the authors found evidence of the usefulness of affective quality (items taken from Russell and Pratt, 1980) as a means of explaining consumers mental representations of retail stores. Store aspect Whites (1996) meta-analysis of manufacturing performance defines a set of variables that influence customer satisfaction including quality, delivery speed, delivery dependability, cost, flexibility, and innovation. Gagliano and Hathcote (1994) divide service in retailing into store service (e.g. returns/exchanges, after sales service) and sales service (helpfulness, friendliness, employees competence). Darian et al. (2005) state that a retailer should avoid poor service levels for any service activity. Furthermore, one also had to bear in mind that customers develop specific preferences for specific brands. Regardless whether such preferences are habitual or demonstrate loyalty to the brand (Gounaris and Stahakopoulos, 2004), weaken the consumers actual involvement with the stores atmosphere and aesthetics since they enter the supermarket with a predetermined choice plan. 2.2.5 Argument for customer satisfaction Roger and Rolf (2002) suggest that customer satisfaction with service industry probably decrease its significance through the developed world because most people do not care it any more. In other words, the trouble is, it may be dead but it will not lie down. In Roger and Rolf (2002) view, line managers primarily struggle to meet their financial targets since this is what most of them believe dictates their bonuses and future promotion and their ability to move to other jobs. Further, for such managers, customers are potential assets that need to be managed and leveraged. So, customer relationship management is key, not customer satisfaction (Srivastava et al., 1998). Customer satisfaction is losing its status even for marketers. It is not helping them in achieving this aim such as understanding their marketplace so that they can continually present key customers with better value offerings than the competition. There are three main reasons to cause it. Firstly, it is very difficult to measure; secondly, even when measured, it often has little relation to actual purchase behaviour; thirdly, new technology is opening up both the actual purchasing activities and the possible reasons behind them. 2.3 Overview of Training 2.3.1 Signification of Training Every organisations desire to complete their goals and to survive in an increasingly competitive world must utilise effectively and efficiently its most valuable asset- the skills of its employees. According to Ferketish and Hayden (1992), the human resource development (HRD) challenge for the next decade will be to assure a continuous improvement culture by keeping the system aligned with continuous improvement strategies. Bramley (2003) argues that training implies learning to do something and, when it is successful, it results in things being done differently. The author believes that training should be a planned process rather than an accidental one. To be more specific, Barlow and Mail (2000) suggest that receiving service is both a personal and psychological experience. There is a psychological and physical closeness between employees and customers in the service encounter, effective training done not only make supermarket sales process more efficient, also provide satisfaction to customer, which helps retain their loyalty to companys brand, or become an opinion leader to spread in other consumers about supermarkets reputation. In addition, there is no quality control in the customer contact; service providers work alone and without supervision, fail to train service providers may lead to the consequence that dissatisfied customers may take their business elsewhere and disparage the firm. 2.3.2 Customer Service Training The definition of training, Heery and Noon (2001) introduce the concept of competence, explaining that training is the process of changing the skills, attitudes, and knowledge of employees with the purpose of achieving or improving their levels of competence. In other words, training is that through a designed process, management is able to change, improve employees working skill, attitude, and knowledge to suit their current position or fit higher level organisational hierarchy in thecontext of career development. Refer to the retailing industry, customer service training can be seen as a grass roots program, which provides employees the knowledge and skill of serving customers. There is no surprise that Customer service training is considered as one of the most vital factors to improve the level of employees capability when dealing with customers in retailing industry by market researchers and organisation management. The very common customer training is all the activities performed to support the customer during the supplier-customer exchange, including all presale, sale, and post-sale activities (Markland, Vickery, and Davis, 1995), in order to maximize customer satisfaction. High level of customer satisfaction makes customers more dependable on retailers or suppliers, as a result, organisations build strong relationship with their customers, strength customer loyalty, which Innis and La Londe (1994) suggest that can be considered as a effective competitive advantage over rival firms. Todays business world, skilled labour is seen as one of the most valuable assets, human resource managers have to effectively utilise training programme, where can be crucia l to companys success. For instance, all new employees at Disneyland and Walt Disney World must attend Disney University, where they undergo a special training program for Disney employees. However, many companies do not always support training programmes. They may be indirectly unsupportive of training programmes by not covering for that employee while they are off-the-job on a training programme. Inappropriate training programme is another issue, especially under global financial crisis, most companies are suffering from difficulties, the situation requires firms consider cost more carefully. Formal training course is usually a big expense which management willing to cut. Furthermore, the management may concentrate on areas of training which increase productivity or efficiency, but not customer service. Moreover, the customer service programmes may emphasise areas which customers do not consider important. For example, the training may focus on how to smile, how to respond to a certain situation, rather than providing service providers with skills to enable them to foresee customer needs and wants and to be able to respond in a very personal and customised manner to t hat customer needs or wants (Coulter et al., 1989) 2.3.3 Training Process Reid and Barrington (2000) use the Training and Development National Standards to design the training process. The purpose of the standards is stated as being to develop human potential to assist organisations and individuals to achieve their objective. The following is the comprehensive lists that break down the training process into its main functional areas and sub-areas. Identify training and development needs Identify organisational training and development requirements Identify learning requirements of individuals Plan and design training and development Design training and development strategies for organisations Design training and development programmes Design and produce learning materials Deliver training and development Manage the implementation of training and development Facilitate learning with individuals and groups Review progress and assess achievement Monitor and review progress Assess individual achievement Assess individual achievement of competence Continuously improve the effectiveness of training and development Evaluate the effectiveness of training and development within an organisation Evaluate the effectiveness of training and development programmes Improve own training and development practice Contribute to advances and developments 2.3.4 Customer Service Training Dimensions Based on theory of Lin and Darling (1997), the customer service training process should be learned as a multidimensional issue. They segment the training process by three dimensions: 1. an analytical dimension of tasks, technique, procedure and system. 2. a behavioural dimension, concerned with attitudes, perceptions, and motivation. 3. and an organisational learning dimension, concerned with management style, corporate culture, structure and information flows. The first dimension, analytical dimension is the most widely recognised, it means that management breaks down service tasks into several trainable steps. Typical topics include such major headings as the customer and market knowledge, and knowledge of the selling process (Anderson, Hair and Bush, 1992; Ingram 1992). The training may include high service element is often made more effective by including words, photographs, drawings, video tapes, computer-based training. The purples of the analytical dimension are to concentrate the relationship between service providers and customers, based on the analytical results of service input and output. Moreover, quality and technical issues are also the concerns of management in analytical dimension. Above individual employees level is the organisational behaviour training, which is not any written rules or skill or knowledge that can be learned by any course, but the way of doing daily business of certain organisations. Positive and effective organisation behaviour is a valuable advantage for retailing business, which can strongly support on job training new employees and improve levels of customer service. Therefore, the third dimension also known as organisational learning was introduced by Nevis et al. (1995) it defines as the capacity or processes within an organisation to maintain or improve performance based on experience. According to information processing perspective (Garvin, 1993), organisational learning encompasses the acquisition, dissemination, interpretation, and storage of information that results in the modification of the potential range of behaviours to reflect new knowledge and insights organisations that are responsive to customers needs engage in organisati onal learning in a customer information context (Day, 1991). Moreover, Training should lead not only to the improvement of skills but also to change in the ways employees think and view their jobs and the company. 2.3.5 Customer Service Training Barriers Binshan and John (1997) point out three ancillary issues add complexity to training program implementation. These implementation issues involve operational barriers, managerial barriers, and cultural/structural barriers. The operational barriers focus on training technique and the roles of training officers. The training officers can play either the provider role or the change agent role. The provider has a generally accepted, although limited, role in offering training expertise geared toward the maintenance and development of organisational performance, but it does not extend to organisational change. On the other hand, the change agent is the classic organisation development consultant and performs a role that is the antithesis of the provider role. As the title implies, the change agent views the customer service function as giving rise to organisational problems and is concerned with helping others to resolve these problems through changing the organisational culture. Thus, the message of the change agent is always clear: Change is good, change is essential, and change is here to stay. 2.36 Efficient consumer response (ECR) and logistics systems structure Supermarket chains are dealing with their unique positions by implementing a common strategy: ECR (Kurt Salmon Associates, 1993). This strategy is becoming central to shaping logistical trends within the supermarket industry (the third major business issue). ECR focuses on the customer as the driving force of the system. It involves evaluating inefficiencies throughout the entire supply chain to create improvements on every level. ECR was started in the USA in 1992 in response to low growth, high competition, and consumer pressure. The movement spread to Europe in 1994, Asia in 1996, Latin America in 1998 and is now starting in India. The system requires cooperation and information sharing between members of the supply chain, and more commonly involves cooperation between previously unrelated suppliers. In many cases, ECR strategies now include competitors. Although suppliers do not always agree, efforts pay off for all parties (Corsten and Kumar, 2003). Grocery stores in the USA los e $6 billion in sales per year, $200,000 per average supermarket, due to out-of-stock products in the top 25 grocery categories (Stadler, 2002). Approximately,  £2.5 billion a year in the UK is lost because a product is not on the shelf when a customer is looking to buy it (Rowat, 2006). When products are on the shelves, customers get better service, supermarkets increase profitability and sales and suppliers reduce transportation costs and increase sales. Although born in the USA, the ECR movement in Europe gained momentum to allow the European chains to quickly outperform their US counterparts, primarily due to the lack of space, issues related to dealing closely with 14 countries and transportation costs. American chains often have warehouses that rival the shop floor in square footage. This space provides plenty of room for safety stock. European supermarkets often lack back rooms, requiring that inventory systems be extremely efficient and accurate to avoid stock-outs without requiring any extra inventory. The same factors allow the US to achieve profitability with an average of $510,000 in sales and 40,000-50,000 SKUs per store, while European supermarkets must have higher sales with only 20,000-35,000 SKUs (Fallon, 1998). In 2005, it was reported that grocery retailers in the UK were now keeping an average of 11.3 days worth of stock compared with 12.8 days in 2003 (Food Manufacture, 2004). 2.4 The Relationship between Customer Satisfaction and Training Because of customers are vital to business growth and success, so customer service, especially satisfying customer is the key to achieve the business growth and success. How to train staffs to satisfy customers that is big challenge need to face by organisation. The important factor is the measurement of customer satisfaction as fourth factor. As before mentioned, the lack of market research identified in the Irish survey, few managers represent dissatisfaction with the results of market research but an even greater number did not attempt to carry it out. To respond complaint from customer that is a method to access customer needs and wants. However, this may be a motivating